In the world of marketing, you take advantage of every opportunity that comes your way to reach new customers. One of the most advantageous tools to ever hit the business of marketing is Facebook. This article will show you the many ways you can start putting this highly effective medium to work for your company.
Create a unique Facebook page that is capapble of standing apart from the rest. The key to marketing on Facebook is to not look just like the other guys. Almost everyone uses Facebook these days, so you must be different if you want to be noticed before one of your competitors is.
Be sure to update your Facebook page regularly. It doesn’t matter how great your Facebook page is. If you’re failing to update on a regular basis, you could be losing the attention of your customers. Make sure you post to the page often and answer any customer questions or feedback in a timely manner.
You don’t necessarily need a page, a group may be better for you. Launching a Facebook group could encourage your subscribers to create their own online community and interact with each other. You could even set up both a group and a page if you would like and if it makes sense for your business.
If you have a follower complaining on your Facebook page, try your best to resolve the issue publicly. This will let others know that you are a reputable business and will handle all of your obligations. If you cannot resolve a dispute with a customer publicly, try handling it in private.
Use Facebook as a customer service tool. Invite customers to send you questions, comments or complaints by commenting on your Facebook page. This is a great way to display your excellent customer service policies. Answer questions in details and offer refunds or new products right away to the customers who complain.
Offer something in exchange for signing up on your Facebook page. Having visitors register on your page lets you engage them in ongoing dialogue about your business. Offering them something, such as an entry in a sweepstakes, makes them more likely to register on your page and provide your business with valuable leads.
If someone takes the time to comment on your wall, give them the courtesy of a response. Respond to those who have taken the time to contact you. Consider that Facebook posts are sort of like phone calls in that they require replies and attention.
Consider using Facebook advertising. By paying for Facebook ads, you can reach a larger audience by targeting specific demographics. This can get your Facebook page a lot of attention, and that’s important. Try it out for a while and then cancel it if it does not seem to be working.
Use pictures. Once you’ve got your site set up, share pictures with your Facebook friends and fans. These pictures can be of your product, or they can be inspirational or funny pictures. Your customers will share these pictures with their own Facebook friends, which raises your exposure across the site and will lead people to you.
Figure out the best time for your Facebook posts. You will get more attention for your updates if you post them when your subscribers are checking Facebook. You could for instance share updates around noon if your subscribers are likely to check Facebook during their lunch break or share your updates during the evening.
Use Facebook Insights to make a better Facebook page for your business. Facebook Insights is an analytic tool that tracks user interaction and usage of a Facebook page. It is free to use for every page administrator. Use it to see how many people use your page, what content interest them the most, and what is the least interesting to them. Use this data to adjust the activities on your page accordingly.
Be careful about how often you use Facebook Update. You can send messages to followers. You should only use this when it’s most important. It is not a promotional toy, it is a way to let your customers know you have something very important to say.
If you blog, Facebook can help you get the word out when you put up new content. Simply write up a post and direct people to visit it. Fans may forget to check your blog regularly, and a reminder when new content is up could be just what they need to take a look at it.
Don’t forget to promote your Facebook page through offline channels. There are many places that you can drum up interest in your Facebook page, including print advertising, on your business cards, on direct mailing pieces, and even on your shop windows! You can grab many new Facebook fans this way.
Use different techniques to market to different target audiences. This means that you have to acknowledge that people of all races, ages and sexes use Facebook, and each group responds to different strategies. If you want to have the best results possible using Facebook you will be sure to keep this tip in mind.
Stay relative to your brand or niche whenever you post content to your Facebook marketing page. People visit your profile expecting to see pretty much the same topic discussed on a regular basis. If you tend to stray, they will never know what to expect and that can cost you viewership.
Give subscribers the possibility to share discounts with their friends. Your subscribers could help their friends win free products or get discounts on your items by sharing one of your updates and tagging one of their friends in it. Reward the subscribers who help you generate new sales by offering them a prize if their friend ends up buying a product.
When opportunity knocks in marketing, you open the door. Get your company’s Facebook profile up and running soon and see what it can do for the bottom line. Given the small amount of resources required to get a Facebook campaign going, it’s foolish not to capitalize on this fast-paced and far reaching marketing medium.
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